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Where can I purchase the Vitapod machine?

Currently, our machine is only for sale here on our website, www.vitapodworld.com.

Where can I find the user manual?

A quick start guide as well as a full user manual is included with every machine. If you would like to download another copy, simply click each link.

How do I set up my machine?

Please follow the directions in the quick start guide, provided with your machine. You can download a copy by clicking the link. You can also refer to our demo video.

My Vitapod machine is not working, and the GO button is red, what should I do?

If the GO button is red, the machine is not ready for use, check the following:. Please contact us at 1-800-VITAPOD or email [email protected] for further assistance. What Does a Solid Red Go Button on My Vitapod Machine Mean?. What Does a Flash

My Vitapod machine is not working and has no power, what should I do?

If the machine still has no power, please contact us at 1-800-VITAPOD or [email protected] and we will be happy to help you.

How to I replace the filter?

The filter button will turn red when it’s time to order a new filter and flash red when the filter must be replaced. To replace your filter, you’ll follow the same steps as when setting up the machine. Remove the existing filter by unscrewing the fil

Can I use anything other than the pods sold through Vitapod in my machine?

No. The Vitapod machine is specifically designed for use with our pods. Using anything else in the pod chamber may damage your machine and will void the warranty.

Can I use anything other than water in the tank of my Vitapod machine?

No. The Vitapod machine is specifically designed for use with water, if you would like a cooler drink, add ice. Using anything else in the tank may damage your machine and void the warranty.

How do I clean my machine?

It is recommended that the pod chamber is cleaned regularly with a warm damp cloth. Simply open the pod chamber and wipe it clean.  It is also recommended that you remove the mixing paddle and mixing chamber.  They can be placed in the top rack of yo

Where can I buy spare parts for my machine?

If you have issues with any other part of your machine, please contact us at 1-800-VITAPOD or [email protected]

Where can I find information about the warranty?

Vitapod warrants that your machine will be free of defects in materials and workmanship under normal household use for one year from the date of purchase. Vitapod will repair or replace a defective machine without charge, upon receipt of proof of pur

What does the filter button do?

Press the filter button at any time to begin the filtration cycle.

What contaminants does the filter reduce?

The Vitapod machine features a recirculating filtration system, drawing the water through several times over 10 minutes, so your drinks are always crisp, clean and refreshing.  It reduces many impurities including lead, chlorine (odor and taste), alg

How is the filter different from typical gravity filters?

Our filter features continuous filtration technology, beating almost all gravity and single-pass filters. Gravity filters pass water through their filter only once at low pressure. The Vitapod machine makes use of a high pressure pump that recirculat

How long does the filter last?

Our filter has a long life span lasting up to 8 months depending on your region and water source. The filter button will turn red when it’s time to order a new filter and flash red when the filter must be replaced.

Should I keep my Vitapod Machine plugged in?

For optimal water cooling, the Vitapod Machine should be left plugged in.  Press the Cooling button at any time to start the cooling cycle.

What happens if the Vitapod Machine loses power while it’s in use?

Simply restart the Vitapod, open the lid and leave the pod in place. Press the GO button and your beverage will quickly be ready to drink.

Where is the best place to set up the Vitapod Machine?

The Vitapod is best on a countertop at minimum 6 inches away from any walls on the left side of the machine where the air vent is located.  Be sure to place the machine away from any sources of heat such as a microwave or oven.

Can I use anything other than water in the tank of my Vitapod machine?

No, only water is recommended for use in the Vitapod Machine.

How do I store my machine?

Before storage, it is recommended to run a full cleaning cycle.  Completely empty the Water Tank and remove the Filter housing to allow it to air dry.  Wipe down all removable parts with warm water and a soft cloth or sponge.

My Vitapod machine is taking a long time to cool down, what should I do?

The optimal room temperature for the Vitapod machine is 68 degrees to 76 degrees and should be placed at least 6 inches away from a wall.  Try moving your machine to a cooler location or fill your water tank with ice for immediate cooled water.  It i

What are the dimensions of the Vitapod Machine?

9” wide x 16” depth  x 15.5” height

What is the return policy?

As of October 11th, 2022, we offer a 30-day guarantee on all machine purchases. Please email [email protected] for further assistance. If price is on special deal, for example price is NOT $249.99, then sales are all final.