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Subscriptions

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What is a Subscription?

A subscription is a monthly order of pods of your choice. They are billed and shipped to you the date of your original purchase every month. This date can be changed or canceled at anytime via your account.

How Do I Set Up A Subscription?

To set up a subscription, select “Subscribe & save 20%” and your delivery frequency, then add the product to your cart.

How often should I have pods delivered?

Our pouches include 30 pods in each bag so if you have one a day, we recommend setting your delivery schedule for every 30 days.

Can I cancel my subscription?

Yes, we ask that you cancel the subscription 3 days prior to the charge date. Don’t worry, we will send a reminder 5 days before the subscription renews. To do this visit the “Subscriptions” section under your account and select “Manage Subscription”

Can I change my subscription?

Yes, we ask that you make changes to the subscription X days prior to the charge date. Don’t worry, we will send a reminder 5 days before the subscription renews. To do this, visit the “Subscriptions” section under your account and select “Manage Sub

How do I change a delivery date?

Visit the “Subscriptions” section under your account and select “Manage Subscription” on an active subscription. Select “Next Charge Date” and select a new date for shipment.

How do I add something to my subscription?

Visit the “Subscriptions” section under your account and select “Manage Subscription” on an active subscription. Hover over the item you would like to add and select “Add One Time” for a one-time addition or “Add subscription” to subscribe to the ite

How do I remove something some my multi-product subscription?

Visit the “Subscriptions” section under your account and select “Manage Subscription” on an active the active subscription you would like to remove. Select “Cancel Subscription” at the bottom of the page and follow the form to confirm your cancellati

Can I change my delivery address?

Yes! Visit the “Shipping Addresses” of your account and “Add Shipping Address” to create a new address. Visit the “Subscriptions” section under your account and select “Manage Subscription” on an active subscription. Under “Shipping & Billing”, selec

Can I skip a delivery on my subscription?

Yes! Visit the “Subscriptions” section under your account and select “Manage Subscription” on an active subscription. Then select “Skip Shipment” to skip your next delivery.

Can I have multiple subscriptions to more than one address?

Yes! You can use a different address on each of your subscriptions.

How do I delay a future order?

Visit the “Subscriptions” section under your account and select “Manage Subscription” on an active subscription. Select “Next Charge Date” and select a new date for shipment.